FAQ

I am not receiving correspondence through email?
You should receive a response from the helpdesk within 24 hours on weekdays. If however you are not receiving the correspondence by email, please first ...
Sun, 18 Mar, 2018 at 3:33 PM
I Did Not Receive a Receipt/Payment Confirmation for My Purchase
If your purchase went through, and payment was processed, you should have received a payment confirmation email directly from WarriorPlus/JVZoo and Paypal. ...
Sun, 18 Mar, 2018 at 3:34 PM
I have purchased one of your products from JVZoo but have not received access to my download yet
You will find your download link inside your JVZoo portal located at: https://jvzoo.com/portal or https://warriorplus.com/dashboard for WarriorPlus purchase...
Sun, 18 Mar, 2018 at 3:45 PM
I Did Not Receive My Bonuses!
If the bonuses were part of our sales page, promotion, etc., and you didn't receive them, submit a support ticket telling us what product you purchas...
Sun, 18 Mar, 2018 at 3:51 PM
I'm Outside of the 30-Day Money Back Guarantee. Can I still get a Refund?
We are completely transparent with our refund policy and include policy information on our sales page, purchase page and within our Support Center, so you a...
Mon, 16 Apr, 2018 at 1:57 PM
I Requested a Refund, Where are the Funds?
Once your refund has been processed, a confirmation message will be sent to you by our support team. If you requested a refund, but did not receive this...
Mon, 27 Feb, 2017 at 9:47 AM
How do I get a refund for my JVZoo/WarriorPlus purchase?
We strive to provide a high level of customer support and always honor our money back guarantee. I assure you, your issue will be addressed. First of al...
Mon, 16 Apr, 2018 at 2:00 PM
How to get Refund if I bought the product twice?
We are completely transparent with our refund policy and include policy information on our sales page, purchase page and within our Support Center, so you a...
Mon, 16 Apr, 2018 at 2:01 PM